The Hungry Monkey respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, make a reservation, contact us, or interact with us through our digital platforms and social media channels.

By using our website or services, you acknowledge and agree to the practices described in this Privacy Policy.

1. About This Privacy Policy

The Hungry Monkey is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains what information we may collect, why we collect it, how we use it, and the circumstances under which it may be shared.

This policy applies to visitors and customers who interact with The Hungry Monkey through our website, online ordering platforms, reservation services, contact forms, email, telephone, and official social media channels.

2. Information We Collect

Depending on how you interact with The Hungry Monkey, we may collect the following information:

Personal Information

When you voluntarily provide information to us, we may collect:

• Full name
• Mobile or telephone number
• Email address
• Delivery or billing address
• Reservation details
• Order information
• Special requests or preferences
• Feedback, reviews, or other information you voluntarily provide

3. How We Use Your Information

The Hungry Monkey may use information provided by customers for legitimate business purposes, including:

1. Processing and fulfilling food orders;
2. Managing table reservations;
3. Communicating with customers about orders and reservations;
4. Responding to enquiries, feedback, and complaints;
5. Providing customer support;
6. Improving our food, services, website, and customer experience;
7. Maintaining internal business and transaction records;
8. Sending promotional offers, restaurant news, or other marketing communications where permitted;
9. Preventing fraud, misuse, unauthorized access, or other security incidents;
10. Complying with applicable laws and legal requirements.

4. Marketing and Promotional Communications

With your consent, where required, The Hungry Monkey may contact you about special offers, promotions, new menu items, events, discounts, or other services that may be of interest to you.

You may choose not to receive promotional communications from us at any time by contacting us using the details provided below or by following the unsubscribe instructions included in electronic marketing communications.

5. Sharing of Information

The Hungry Monkey respects the confidentiality of customer information.

We do not sell or rent your personal information to third parties.

However, we may share limited information with trusted service providers where necessary to provide our services, such as:

• Online ordering and delivery service providers;
• Payment processing providers;
• Website hosting and technology providers;
• Communication and messaging service providers;
• Marketing or analytics service providers;
• Professional advisers or service providers where reasonably necessary.

These parties are expected to use the information only for the purposes for which it was provided or as permitted by applicable law.

We may also disclose information when required to comply with applicable laws, regulations, court orders, legal proceedings, or requests from authorized government authorities.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and enhance your overall experience.

Cookies may help us understand how visitors use our website and identify areas where we can improve our services.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of some parts of our website.

7. Social Media

The Hungry Monkey may maintain official pages or accounts on social media platforms.

If you interact with us through social media, information you provide or make publicly available may be visible to us and may also be subject to the privacy policies of the respective social media platform.

We may use publicly available comments, reviews, or feedback to improve our services and respond to customer concerns.

8. Protection of Your Information

The Hungry Monkey takes reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Customers should therefore understand that information transmitted over the Internet is provided at their own risk.

9. Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate business interests.

The retention period may vary depending on the type of information and the purpose for which it was collected.

10. Children's Privacy

Our website and services are not specifically directed toward children.

We do not knowingly collect personal information from children for purposes that are not appropriate or permitted under applicable law. If you believe that a child has provided personal information to us unnecessarily, please contact us so that we can take appropriate action.

11. Your Privacy Choices

Depending on applicable laws and circumstances, you may have the right to:

• Request information about the personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of certain information;
• Withdraw consent for certain uses of your information;
• Opt out of promotional communications.

Requests may be subject to applicable legal, operational, and record-keeping requirements.

12. Changes to This Privacy Policy

The Hungry Monkey may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with the revised "Last Updated" date. We encourage you to periodically review this Privacy Policy.

13. Contact Us

If you have any questions, concerns, requests, or feedback regarding this Privacy Policy or the way we handle your personal information, please contact us:

We will make reasonable efforts to respond to privacy-related enquiries within an appropriate timeframe.